Privacy Policy

We process your data in order to answer your questions or requests sent to us via contact form published on our websites www.vitad.io or via contact e-mail address info@vitad.io.

We require consent from all users before processing their data. This consent can be withdrawn at any time.

We may disclose information when requested by you. This disclosure at your request may require written authorization by you.

We may use and disclose your identifiable contact information in connection with providing services, for our internal operations, which include administration, eligibility, planning, analytics and various activities that assess and improve the quality and cost effectiveness of the service that we deliver to you. Examples are using information about you to improve quality of the service, satisfaction surveys, customer services and internal training.

We may receive a confirmation when you open an email from us, or click on a link in an email, if your computer supports this type of program. We use this confirmation to help us make emails more interesting and helpful. When you receive an email from us, you can opt out of receiving further emails by following the included instructions to unsubscribe.

There are some services provided in our organization through third party services providers. Examples of third party services providers include accounting services, server hosting and email delivery providers, business associates, vendors and other business partners and reputable companies in the industry who subcontract to us or to those of your employer as our corporate customers, where permitted by law. We may disclose your identifiable contact information to our third party services providers so that they can perform the job that is required of them. To protect your identifiable contact information, we require appropriate contracts or written agreements be in place that safeguard your identifiable contact information.

You have the right to view all personal information that Vitadio has collected about you, as well as the disclosure of this data. In order to receive this data, please contact the support at info@vitad.io. The first copy of this information is provided free of charge, and in a portable / common electronic form (e.g., CSV file).

You have the right to ensure that the data we have stored is accurate. Please contact the support at info@vitad.io and we will work directly with you to update your information if needed.

You have the right to request deletion of all data within our system. To request your data be deleted, please contact the support at info@vitad.io. In most cases, this request will be completed within 30 days. If circumstances require a delay to this deletion, Vitadio will notify you directly explaining the reason for the delay. Note also that in some cases, there may be a legal requirement to hold on to your data. Again, Vitadio will notify you directly if this is the case.

You have the right to withdraw your consent at any time by contacting the support at info@vitad.io.

In addition to the right to request disclosures of your data specified in the "right to access" above, we will notify you as required by law if there has been a breach of the security of your identifiable contact information.

If you believe that any of your rights with respect to your or others’ identifiable health information have been violated by us, our employees or agents, please communicate with the Vitadio support at info@vitad.io.